Connective Business Solution
Connective Business SolutionTallahassee, Florida, United States
Posted August 26, 2025
Full Time
About the Company
Connective Business Solution is a trusted partner for small to large-scale enterprises, offering a wide range of business solutions including data-driven intelligence, leadership development, risk management, and digital transformation. With a client-centric approach, innovation-driven strategies, and a collaborative culture, we empower businesses with cutting-edge tools and expertise to achieve growth and success in the evolving commercial landscape.
Job Description
This role focuses on Tier 1 and 2 software and hardware support, providing technical advice, troubleshooting, and training to customers. The position requires a strong understanding of IT concepts and problem-solving skills. It involves maintaining knowledge databases and collaborating within a team.
Requirements
- Tier 1 and 2 software and hardware support
- Technical advice, guidance, and informal training to customers
- Troubleshooting of technical service and equipment problems
- Root cause analysis and development of checklists
- Knowledge database maintenance
- Teamwork and sharing information
- Mentor to junior technical staff (potentially)
