Talent Connect TIKTOK - Cebu - J Centre 2025

Customer Support Associate I provides customer service support and resolution of routine problems regarding client's product or services, ensuring service delivered meets contractual KPIs.

Requirements

• High school diploma with three to six months of relevant experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
• Ability to rotate shifts, as needed
• Minimum of two years of college education
• Ability to think clearly and can explain simple issues effectively, both written and verbally