Klantenservicemedewerker voor een spoorwegmaatschappij

Customer Service Representative for a Railway Company. Help, advise, and provide service to customers by phone and via chat. Inform passengers about subscription options, day tickets, and e-tickets.

Requirements

• Minimum age of 18 years
• Minimum completed secondary education or equivalent
• Good command of the Dutch and English language
• Good social and communication skills
• Excellent computer skills
• Precise, structured, flexible, and positive in nature
• Customer-oriented and stress-resistant
• Own smartphone
• Own internet at home

Benefits

• Pleasant work environment
• Ongoing training and coaching
• Excellent salary in EURO
• Loyalty bonus from 3 months of service
• Referral bonus if you recommend other candidates
• Full payment of health insurance
• Irritancy allowance for early hours and Sundays and public holidays