Mitarbeiter im L1 Support (m/w/d)

Join our team as a Team Member in L1 Support and contribute to shaping the future of healthcare software solutions. As the first point of contact for customers, you will record, classify, and process inquiries, and work to continuously optimize support processes to improve customer service.

Requirements

• Completed training in medical field or computer science
• Technical background and experience in customer care
• IT-friendly and desire to learn new things
• Service orientation and strong communication skills
• Ability to work structured and solution-oriented in challenging situations

Benefits

• Attractive discounts for employees and benefits at various partners and providers
• Job bike leasing offer
• Subsidy of membership in a cooperating fitness studio
• Training offers
• Occupational pension scheme
• Mobile work (2 days/week remote, 3 days/week on-site)