Customer Success Manager
Compliance & RisksAtlanta, Georgia, United States
Posted February 23, 2026
Full Time
About the Company
Compliance & Risks is a market-access specialist that streamlines product compliance for global companies. Its platform combines a real-time regulatory database, email alerts, and a change-impact assessment tool to keep businesses ahead of evolving rules. The firm also delivers market-access consulting, regulatory news, target-limit reports, key-date tracking, and expert Q&A, including an EHS/OHS legal register. By blending data-rich software with a team of subject-matter experts, Compliance & Risks offers the most comprehensive, proactive compliance solution in the industry.
Job Description
As a Customer Success Manager, you will play a crucial role in driving scaled customer outcomes through data, automation, and intelligent workflows. You will work in a collaborative product-led environment with an international team across multiple time zones to interpret customer signals, identify risk and expansion opportunities early, own subscription renewals, and engage with customers as a valued partner to drive their business outcomes.
Requirements
- Bachelor's degree in Business or IT
- 5+ years experience managing a book of business in a fast-paced B2B customer environment
- Experience in a compliance and regulatory environment is desirable
- Experience in user onboarding tools and processes is a plus
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Professional development opportunities
