The Lead Technology Advocate oversees the daily operation, coordination, execution, and support of the audiovisual systems and requirements of executive, educational, and routine meetings in a fast-paced, customer service focused conference center environment.
Requirements
- High School diploma or equivalent a must
- Three to five years audiovisual technology management experience
- Three to five years AV and presentation technologies experience
- Three to five years customer service experience
- Thorough working knowledge of the operation and troubleshooting of AV and videoconferencing related technology
- Strong customer service and communications skills required
- Working knowledge of Microsoft Office (Word, Excel, Lync, PowerPoint, Outlook)
- Ability to facilitate tasks with internal and external staff to assure meeting and event success
- Understanding of normal business and office procedures
- Experience working in a fast paced university/conference center environment
- Self-motivated independent thinker
- A CTS certification by InfoComm
- Industry relevant training or technical courses a plus
- Basic familiarity with commercial/institutional building design and construction, including understanding of typical building systems (i.e. HVAC, electrical, lighting, building controls, security, etc.)
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
