Rapport is a specialized division of FLIK Hospitality Group focused on guest and employee services, meeting and event planning, and conference center management. They offer a comprehensive benefits package, individual training and development program, and opportunities for career growth.
Requirements
- Provide high-level internal and external customer support
- Restock office, kitchen, and pantry supplies
- Prepare and maintains conference rooms for executive and client meetings
- Ability to move & lift conference furniture up to 50 lbs.
- Ensure all trash is cleared at regular intervals of time
- Maintain and report all maintenance related reports
- Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.
- Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
- Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
- Coordinate and arrange basic office equipment repairs and maintenance
- Carry out instructions for security, fire, health and safety guidelines
- Provide first-line support for basic office technology
- General administrative support
- Interface with vendors (catering, AV, etc.) to provide seamless customer support
- Respond to inquiries and anticipates customer needs
- Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
- Maintain a strong awareness of business activity and communicate all updates with your team members.
- Communicate and interact effectively with all other departments.
- Conduct opening and closing walkthroughs when business requires
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave