Data and Analytics Manager, Donor Services

The Manager of Data & Analytics, Donor Services is responsible for the day-to-day management, accuracy, and usability of donor and fundraising data across all development activities.

Requirements

• Bachelor’s degree in data analytics, information systems, nonprofit management, business, or a related field, or equivalent experience.
• 3-5 years of experience working with donor databases or CRM systems (Salesforce preferred) in a nonprofit or fundraising environment.
• 1 year of managing a team.
• Demonstrated experience overseeing gift processing and donor data entry with a strong focus on accuracy and internal controls.
• Experience supervising staff and managing day-to-day operational workflows.
• Demonstrated experience with data analysis, reporting, and dashboard creation.
• Strong attention to detail and commitment to data accuracy and integrity.
• Ability to translate complex data into clear, actionable insights for non-technical audiences.
• Proficiency with Microsoft Excel; experience building reports and dashboards.

Benefits

• Comprehensive medical, dental, and vision coverage
• Wellness programs
• Generous sick/personal time off
• 14 paid holidays
• Childcare resources
• Organization-wide engagement days for rest and reflection
• Bonusly (peer-recognition platform)
• Employee resource groups
• 401(k) program (with 4% company match after one year of service)