Technical Writer

Collabera is seeking a Technical Writer to drive a seamless Customer Experience through writing clear and consistent Knowledge Management content. The position will write and review procedural content to ensure consistency and quality standards are met.

Requirements

• Strong passion for empowering Customer Care Professionals
• Excellent written and oral communication skills
• Ability to create consistent communications relative to tone, grammar, and vocabulary
• Demonstrated experience handling multiple priorities with strong attention to detail and excellent follow up skills
• Strong relationship skills
• Proficient in MS Office and HTML

Benefits

• Paid vacations
• Holidays
• Personal days
• Medical, Dental and Vision insurance
• 401K retirement savings plan
• Life Insurance
• Disability Insurance