Global Support Engineer
CodeSignalYerevan, Armenia
Posted October 2, 2025
Full Time
About the Company
CodeSignal is a leading AI-native skills platform that enables organizations to hire, train, and grow talent at scale, while empowering individuals to advance their careers. With millions of skills assessments completed, CodeSignal is trusted by leading organizations and used by individuals worldwide, providing a platform for individuals to unlock their potential and for organizations to discover and develop the skills that will shape the future.
Job Description
We are seeking a Global Support Engineer who is excited to offer top-notch support to and advocate for our users! This is an opportunity to work cross-functionally with various teams to ensure that we are meeting user needs while keeping ease of receiving support high.
Requirements
- 2+ years experience in a support role (preferably with B2B or SaaS)
- Strong written and verbal communication skills in English
- Proficiency in at least one programming language
- Ability to remain focused and flexible despite competing priorities
- Organizational, research, and time-management skills
- Strong troubleshooting and problem-solving skills
- A collaborative, helpful, and empathetic team player
- A quick and agile learner that can adjust strategies quickly
- Able to effectively identify severe issues and escalate them properly
Benefits
- Competitive salaries based on local market and 401(k) match for U.S. based-employees
- Medical, dental, and vision insurance
- Team activities and get-togethers to connect with your fellow Signalites
- Unlimited PTO and remote-first work policy
- Continuous learning with educational reimbursements provided
- Equipment provision and generous home office setup stipend
- A challenging and fulfilling opportunity to join a fast-growing SaaS company
