Client Support Manager

As a Client Support Manager at CMiC, you will serve as the first point of contact for assigned clients' technical support needs, providing timely and successful delivery of solutions while ensuring a quality client experience.

Requirements

• Manage day-to-day critical issues and share progress on issue resolution with clients and internal support members
• Coordinate and participate on regular scheduled conference calls with clients
• Maintain business partner and contact information
• Assist in the creation and maintenance of internal customer service portal access for users

Benefits

• Competitive benefits Package (including Health & Dental benefits)
• Paid vacation and personal days
• Townhall meetings where all employees are encouraged to participate in open discussions