Club Fitness is seeking a Member Experience Associate to create an experience that makes our members say, 'I love Club Fitness!' The ideal team member will exhibit a vibrant personality, a love for fitness, and a desire to help people.
Requirements
- Greet members and guests promptly with a friendly, positive attitude upon arrival and departure
- Verify proper member check-in, monitor for delinquent accounts, and escalate to club leadership as needed
- Maintain cleanliness throughout the club
- Respond promptly and professionally to member requests, inquiries, and concerns
- Process retail and concession sales accurately
- Assist members with tanning and recovery amenities
- Keep club studios maintained and report any issues to leadership
- Prepare and serve quality smoothies
- Maintain a clean, organized front desk area
- Complete timely and accurate member incident reports
- Check children in/out of Kids Club
- Provide a safe, controlled, and nurturing environment
- Engage with children in a positive, age-appropriate manner
- Clean and disinfect all toys, furniture, and facilities after each session
- Communicate professionally with parents
- Monitor capacity limits and adhere to all safety guidelines
Benefits
- Fun and Supportive Team
- Employee Owned
- Career Growth
- Local Support
- Free Memberships
- Discounts
- Comprehensive Benefits
