Manager, Practice Support

The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our Managed Care Organization. The Manager, Practice Support leads and develops a team responsible for the operational backbone of Clover’s In Home Care delivery.

Requirements

• 5+ years of experience in healthcare operations, preferably in primary care, home-based care, or value-based care settings
• 2+ years of leadership experience managing multi-functional administrative or operational teams
• Strong analytical and process improvement skills, with experience using data to drive operational decisions
• Empathetic leader who can motivate teams through change, ambiguity, and growth
• Proven success in managing and developing distributed teams with empathy and accountability
• Patient/member-centered mindset and a commitment to enhancing access, experience, and outcomes for patients and their families

Benefits

• Performance-based bonus program
• 401k matching
• Comprehensive medical, dental, and vision coverage
• Mental health resources
• Generous flexible time-off policy
• Employee Stock Purchase Plan (ESPP)
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Paid parental leave for all new parents