Technical Account Manager
CloudflareAustin, Texas, United States • Atlanta, Georgia, United States • Denver, Colorado, United States • New York, New York, United States • San Francisco, California, United States • Seattle, Washington, United States • Pennsylvania, United States
Posted November 11, 2024
127000 - 183000 USD year
Full Time
About the Company
Cloudflare is a highly ambitious, large-scale technology company with a soul that aims to help build a better Internet.
Job Description
Cloudflare is seeking a Technical Account Manager to own the post-contract end-to-end support experience for Cloudflare's most strategic customers. The role requires strong customer service and leadership skills, as well as a self-starting and collaborative mindset.
Requirements
- 8+ years of previous experience in a customer-facing team with technical account management responsibilities
- Strong customer service and leadership skills
- Self-starter with ability to collaborate across organizations
- Excellent technical problem-solving skills
- Fundamental understanding of how the Internet works
- Passionate about Cloudflare products, helping customers, and building strong relationships across organizations
Benefits
- Health & Welfare Benefits
- Financial Benefits
- Time Off
- Leave programs
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan