Customer Success Manager

Clio is a global leader in legal AI technology, empowering legal professionals and law firms to work smarter, faster, and more securely. We are seeking a Customer Success Manager to join our growing Customer Success team in EMEA, based in London.

Requirements

• Highly organized and a consummate people-person
• Deliver consistent, high value experiences, while driving customers towards their strategic business goals
• Experience with account planning, managing and executing customer success plans
• Proven track record of portfolio management and understanding of Customer Success
• Ability to prioritize, multi-task, and perform optimally in ambiguous environments

Benefits

• Competitive, equitable salary
• Top-tier health benefits, dental, and vision insurance
• Flexible time off policy
• RRSP matching and RESP contribution
• Clioversary recognition program