The Accounts Receivable (AR) & Follow-Up Specialist is responsible for managing the accounts receivable process within the revenue cycle, ensuring timely collection of payments, resolving claim denials, and maintaining accurate financial records.
Requirements
- Bachelor's degree in healthcare administration or equivalent experience
- Minimum of 2 years of relevant account receivable experience
- Previous experience using ICD-10 Medical Coding and Current Procedural Terminology (CPT)
- Knowledge of medical terminology
- Strong analytical and problem-solving abilities
- Proficiency with Microsoft software (Excel, etc.)
- Demonstrated ability to maintain a customer-centric service approach in a fast-paced environment
- Excellent written and verbal communication skills and ability to collaborate and interact with all levels within and outside of CHN if necessary
- Strong attention to detail and follow-up; and ability to multi-task in fast-paced environment
- Demonstrated dedication to Planned Parenthood’s mission, vision, and values
- Strong interpersonal skills and the ability to build relationships with stakeholders
- Excellent time management, and problem-solving skills
Benefits
- Health Care Coverage (Medical, Dental, & Vision)
- Flexible Spending Accounts and Health Savings Account
- Short-Term Disability and Basic Life & AD&D Insurance
- Employee Assistance Program
- Retirement Plan, 3% employer match after one year of service
- Paid Time Off Program includes accrual-based PTO, Health Time Off (HTO), and nine (9) paid Holidays
