Cloud & AI Applications Engineer

We are seeking a Cloud & AI Applications Engineer to serve as the primary technical owner for cloud-based and AI-powered business applications, bridging the gap between business needs and technology solutions.

Requirements

• Serve as the primary technical owner and first point of technical contact for assigned cloud-based and AI applications
• Develop a strong understanding of each application's purpose, functionality, and configuration
• Partner with business users to gather, analyze, and translate requirements into actionable technical specifications
• Learn and perform system administration tasks, including user management, data governance, configuration updates, and troubleshooting
• Work with internal IT teams and external vendors to support application integrations, data flows, and enhancements
• Assist Business and Product Owners in planning and implementing new application rollouts, upgrades, and feature adoption
• Develop and maintain documentation, process guides, and assisting with developing user training materials
• Monitor system performance and usage to identify opportunities for improvement
• Stay informed on emerging AI and SaaS technologies relevant to the firm's business operations and legal practice areas
• Communicate effectively with both technical and non-technical audiences, providing clear updates, recommendations, and training on application capabilities
• Serve as the primary contact with the Information Security team to coordinate and complete security assessments, ensuring that assigned applications meet the firm's security, compliance, and data protection standards

Benefits

• Comprehensive benefits package, including health care benefits