Customer Service Representative
CLASSIC AIR CARE, LLCVirginia Beach, Virginia, United States
Posted February 6, 2026
Full Time
About the Company
Classic Air Care, LLC is a locally family‑owned HVAC service company serving the Hampton Roads area. The company specializes in comprehensive heating, ventilation, and air‑conditioning repair, maintenance, and installation services for residential customers.
Job Description
We're looking for dedicated full-time Customer Service Representatives who can provide exceptional service with every conversation.
Requirements
- Minimum of 1-3 years of direct experience providing excellent customer service over the phone
- Ability to multitask, update notes in CRM, and keep up with phone conversations within a fast-paced environment
- Direct, hands-on experience with CRM software, specifically Service Titan (required)
- Positive, customer service-driven attitude
- Strong communication skills
- Ability and desire to work independently, come up with solutions, and know how to use your resources
Benefits
- Up to 90% Employer-Paid Medical
- Dental
- Vision coverage
- Short-Term/Long-Term Disability Insurance
- 401(k) plan with company match
- Paid Time Off accrued quarterly
- Paid holidays
- Birthdays off
- Teammate & Family Discount
