Solution Architect, Sales Engineering

We are looking for a strategic, customer facing, Solution Architect responsible for identifying, selling and driving new business initiatives that increase Ciena's market share and drive long-term, profitable growth for our Routing/Switching solutions for Regional Service Provider, Utility, and MSO customers.

Requirements

• Works directly with dedicated account teams across the assigned region to provide Engineering and Architectural leadership
• Drive advanced architecture discussions to ensure Ciena’s technology direction aligns with customer needs, work collaboratively with key influencers in the industry to drive technology direction, and engage with customer personnel from Engineering to C-Level Executives
• Lead technical tasks (product demonstrations, POCs & lab trials), including written proposals (RFPs), and complex network designs
• Must be able to effectively communicate solutions to customers, resellers and work cohesively with Sales teams and other internal CIENA departments
• Provide strategic direction to Ciena’s PLM/R&D organizations on technology required to capture the business of existing and developing customers
• Travel (or engage virtually) a significant amount of time in the US to build account team and customer relationships needed to execute business initiatives.
• Performs other duties as assigned

Benefits

• Medical, dental, and vision plans
• 401(K) with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• Company-paid holidays
• Paid sick leave
• Vacation time
• Paid Family Leave