Legalization Consultant

We are seeking a highly skilled Legalization Consultant to provide superior service to clients seeking travel document needs. The ideal candidate will have excellent customer service, time management, organizational, and problem-solving skills.

Requirements

• Analyzes customer legalization requests to provide clear direction to fulfill requests
• Provides the highest level of service to customers
• Maintain deep content knowledge on all aspects of CIBT's business process
• Adhere to office process flows that ensuring maximum efficiencies and productivity
• Maintain performance standards to ensure quality service and optimal performance
• Work closely with other areas across the business to support ongoing improvements and provide input into strategic and tactical plans

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Flexible Spending Accounts and Health Savings Account
• Life Insurance, Short-Term Disability, and Long-Term Disability Coverage
• Company Paid Holidays and Paid Time Off
• Paid Parental Leave
• Pet Insurance
• Travel Assistance Services
• Legal and Identity Theft Protection Plans
• Commuter Benefit Subsidy
• Employee Recognition Programs
• Referral Bonus Opportunities