Front Desk Supervisor

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Requirements

• Lead a team of Care Facilitators and other front desk staff
• Supervisory tasks include setting performance goals, developing top talent, and implementing progressive improvements
• Instill ChenMed values and behaviors
• Build culture and strong engagement
• Promote team member retention
• Provide clear onboarding expectations
• Promote team member development and retention
• Consistently execute the core model and follow the Center Playbook procedures
• Adhere to enterprise scheduling templates and ensure 100% of patients are assigned and scheduled
• Support PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur
• Review ENS notifications and ensure patients receive follow up from their Care Teams
• Troubleshoot Dashboard, phone, and computer issues
• Order office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance