System Administrator
Charles ITMiddletown, Connecticut, United States
Posted March 11, 2026
Full Time
About the Company
Charles IT is a fast-growing company that values innovation and teamwork, creating an inclusive environment for all employees.
Job Description
Charles IT is seeking a System Administrator to provide technical support to clients, troubleshoot issues, and maintain daily documentation. The ideal candidate will have 5+ years of experience, strong communication skills, and certifications such as MCSA, VCP, or CCNA.
Requirements
- Provide support and troubleshooting to resolve technical issues for end users
- Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
- Support of virtual environments including VMware, and Hyper-V
- Support backup and disaster recovery solutions
- Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, & security
- Effectively communicate with customers on ticket progress, impending changes, or agreed outages, etc.
- Document internal processes and procedures related to duties and responsibilities
- Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise
- Other duties as assigned
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- Paid Holidays
- PTO
- 401K
- Bonuses
