Veterinary Emergency & Critical Care Lead Client Service Representative - Overnights

The Lead Client Care Representative will be a key member of the Advanced Veterinary Care team, working closely with Central Texas Veterinary Specialty & Emergency Hospital. This role focuses on enhancing the quality of life for patients, offering excellent care and communication. The position requires a commitment to professional behavior, teamwork, and continuous learning within a fast-paced healthcare environment.

Requirements

• Perform quality work, adhere to mission and purpose statements
• Interact professionally with clients and staff
• Adaptability to change and maintain calm composure
• Handling of daily tasks, including phone communication, check-ins, inventory management, and reconciliation
• Maintaining housekeeping and office space
• Up-to-date knowledge of the practice management system

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401k
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Long Term Disability
• Pet Care Discounts
• Paid time off
• LGBTQIA+ support
• Musculoskeletal & Physical Therapy Program
• Referral Bonus Program
• Personal pet discounts