We are a team of employees who are passionate to deliver best in-class customer service and innovation in the industry. Our employees have the opportunity to fully utilize their talents and bring their best self. By joining our growing Claims team as a Liability Claims Specialist, you will ensure high quality claim handling while making coverage determinations, investigating losses, conducting independent assessment as to the company exposure and moving cases towards timely resolution.
Requirements
- Manage an assigned volume of casualty claims within Personal and Commercial underwriting verticals
- Investigate, evaluate, negotiate, and settle assigned claims within authority limits
- Develop and follow strategic action plans throughout the life of each file
- Provide proactive hospitality by setting expectations, building rapport, and responding to requests in a timely manner
- Build relationships and communicate effectively with agency partners, internal and external stakeholders
- Conduct thorough and proactive liability claim investigations including the use of ISO
- Implements proper recognition, investigation, referral and communication regarding subrogation
- Set accurate initial reserves promptly and review them regularly in the context of probable exposure
- Manage liability files through swift resolution of exposures that warrant settlement
- Detects and mitigates fraud when investigating claims
- Maintain appropriate consideration of file expenses and utilizes approved suppliers
- Manage paid losses appropriately; pays what is fair and owed, settles claims at the optimal time in the life of the file
- Monitor and collaborate with defense counsel on litigation strategy and development through the litigation process
- Assists team development with subject matter expertise learning, and onboarding assistance
- Complete training as assigned
- Handle special projects as assigned
Benefits
- Extensive health and wellness benefits
- Flexible work arrangements
- Career and retirement objectives support
- Long-term financial security
