Call Center Agent
CennoxUnited States
Posted August 28, 2025
Full Time
About the Company
Cennox is a leading provider of comprehensive services for executing complex change programs across technology, security, and facility transformation. Specializing in ATM parts, repairs, security solutions, signage, and retail technology, Cennox offers end-to-end support including installation, maintenance, and financial services to help businesses modernize and secure their operations efficiently.
Job Description
Our call center agents are dynamic individuals who work in a fast-paced environment. They are responsible for receiving, processing, and updating client service requests and updates, providing first-level support to clients and Field Service Technicians. The role involves troubleshooting, escalations, and ensuring accurate information processing.
Requirements
- Works well at multi-tasking in a fast-paced call center environment
- Self-starter and self-motivated with minimal supervision
- Excellent communication and listening skills
- Critical thinking and decision-making abilities
- High standard of accuracy and attention to detail
- Dependability and attendance
- Proficiency in Microsoft applications
