Client Engagement Partner - Retail

We're looking for a Client Engagement Partner - Retail to spearhead our mission of data-driven business transformation with our most strategic customers in the Retail industry. The successful candidate will lead extensive teams of Celonis experts to ensure the success and satisfaction of top customer accounts on their journey to realizing value with Celonis.

Requirements

• Minimum 15 years of relevant customer success, strategy consulting, or related experience within the Retail industry
• MBA strongly preferred
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations for the Retail sector
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills and ability to translate Celonis use cases into customer business landscape
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Benefits

• Generous PTO
• Hybrid working options
• Company equity (RSUs)
• Comprehensive benefits
• Extensive parental leave
• Dedicated volunteer days