Implementation Support Developer
Case IQCanada
Posted March 4, 2026
75000 - 85000 CAD
Full Time
About the Company
Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents.
Job Description
We are looking for a Implementation Support Developer for our Customer Success/ Support division. This role involves full stack development with JavaScript using Node.js and Backbone.js frameworks, troubleshooting skills, and providing technical support to customers via email and phone.
Requirements
- Graduate of a university or college computer science program
- Experience with full-stack JavaScript development with a focus on Node.js and Express
- Development experience in an Agile or Scrum environment
- Strong basis in building web applications using JavaScript, HTML5 and CSS3
- Experience working with end users/ customers directly
- Excellent communication skills, verbal and written, with a superior command in English
- Eager to constantly learn and apply new technologies
Benefits
- Competitive company-paid benefits plan
- Generous professional development budget
- RRSP/ 401k matching program
- Company stock options
- Half-day Fridays in the summer