Program Manager - Tribal & Rural Health

CareMessage is seeking a strategic and highly experienced Program Manager for Tribal & Rural Health to proactively cultivate and manage relationships in the Tribal and Rural Health Market.

Requirements

• 5+ years of experience in Customer Success, Strategic Account Management, or Partner Management in health tech, SaaS, or healthcare.
• Passion for CareMessage's mission to improve health equity through patient-centered communication.
• Direct experience working with Tribal Health organizations and building trust across complex healthcare networks.
• Strong technical knowledge of EHRs or health system tech solutions.
• Demonstrated success managing strategic customer accounts and partnerships combining hands-on relationship management with organization-level strategy, adoption, and retention while driving outcomes.
• Strong knowledge of payer, CIN, PCA, HCCN, and Tribal Health dynamics, as well as healthcare reimbursement and value-based care models.
• Exceptional communication, relationship-building, and strategic influencing skills.
• Proven ability to leverage data to inform decision-making and craft impactful customer-facing narratives.
• Experience collaborating cross-functionally with Sales, Product, and Implementation teams.
• Comfort with Gainsight, Salesforce, and lifecycle reporting tools.
• Technical fluency with data workflows, patient segmentation, and platform adoption strategies.

Benefits

• Competitive salary: $115,096 - $115,096 a year
• Remote work
• Opportunities for professional growth and development