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A global force of 500+ innovators blending tech with music, focused on creating and collaborating on the sound of streaming, content, and culture.
This SMB Customer Success Manager role involves managing and growing a portfolio of mid-market customers within the music platform. Responsibilities include driving adoption, ensuring customer satisfaction, identifying growth potential, and collaborating with various internal teams. The position focuses on maximizing customer value and driving retention while actively identifying and mitigating churn.