The Field Engineer will serve as engineering support for our sales teams assisting on construction and field support. This role will require frequent travel to job sites throughout a specific territory but will be based at our sales office in Dallas,TX. It will include both field and office work.
Requirements
- Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
- Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs
- On site for construction trade coordination meetings and startups to ensure a good outcome
- Review and analyze data gathered from installed equipment in order to make product improvements, utilizing our CASLink remote monitoring system
- Support to field for completion of punch list items
- Provide reports to local Regional Manager on customer feedback/challenges, quality, product improvements/issues
Benefits
- Medical, dental and vision insurance
- Disability & life insurance based upon election of medical insurance
- 401k with employer match
- Paid holidays
- Paid time off (PTO) based upon tenure
- Flexible spending account (FSA)
- Tuition reimbursement, including for Professional Engineering (PE) License
- Relocation assistance