Public Safety Call Taker/Dispatcher Trainee/Dispatcher I

The Public Safety Call Taker/Dispatcher Trainee/Dispatcher I position involves receiving emergency 911 and non-emergency calls, dispatching calls to appropriate service, and performing related duties.

Requirements

• High School diploma or GED equivalent
• One year experience in an emergency service environment or work experience with data entry/keyboard functions, answering phones, and involving contact with the public in person
• Ability to work in a fast-paced, highly stressful, multi-tasking environment
• Ability to respond to calls for service promptly and accurately
• Ability to speak clearly and distinctly to relay information in a precise manner over the phone, radio and in person
• Ability to hear multiple conversations simultaneously, distinguishing between voices and sources to obtain relevant information quickly and accurately
• Ability to remain calm in an extremely stressful environment
• Ability to work as part of a team and independently when required
• Ability to accurately read maps and give directions
• Ability to perform Public Safety Communications functions rapidly and proficiently

Benefits

• 15 days of sick leave
• 10 days of annual leave
• 5 days of personal leave
• 13 paid holidays
• Defined Contribution Plan
• 457(b) Deferred Compensation Plan
• Medical, dental, and vision coverage
• Flexible spending accounts
• Up to 80% tuition reimbursement
• Gym membership discounts