Burq is the leading delivery management platform for some of the largest and fastest-growing companies. Delivery has become the backbone for businesses from retail to restaurants and florists to pharmacists, each of which generates billions of dollars in revenue from delivery alone. Yet, when modern businesses think about offering delivery, they worry it’s complicated to set up, costly to maintain, and inefficient to manage. Not with Burq. Burq gives businesses a delivery infrastructure that’s theirs to own: their branding, their workflows, and their choice of drivers from a vast pool of delivery providers. We're Growing Fast! 🚀 Come Be a Part of Our Journey!
Burq is seeking a Customer Success Manager specializing in SMBs to help their growing customer base thrive with their platform. This role involves managing a large portfolio of accounts, driving adoption and retention, resolving escalations, and providing training & support. The position thrives in a fast-paced startup environment and requires a proactive problem-solver with strong communication and relationship-building skills.
Burq is the leading delivery management platform for some of the largest and fastest-growing companies. Delivery has become the backbone for businesses from retail to restaurants and florists to pharmacists, each of which generates billions of dollars in revenue from delivery alone. Yet, when modern businesses think about offering delivery, they worry it’s complicated to set up, costly to maintain, and inefficient to manage. Not with Burq. Burq gives businesses a delivery infrastructure that’s theirs to own: their branding, their workflows, and their choice of drivers from a vast pool of delivery providers. We're Growing Fast! 🚀 Come Be a Part of Our Journey!