As a Pest Control Technician at The Bug Master, you'll travel in a company-provided vehicle to provide pest control services to homes, commercial businesses, and multi-family properties. You'll work independently in the field, applying targeted treatments, educating customers, and delivering top-tier service that reflects our commitment to quality.
Requirements
- Carefully read and understand the Customer Service Agreement to provide appropriate service.
- Drive to client sites to inspect the building or structure to determine options for treating and reaching the pest infestation most effectively.
- Research information, when necessary, to verify the pest-related problem and to identify specific solutions.
- Determine/verify the most feasible (efficient and effective) treatment plan.
- Identify proactive ways customers can further prevent pest infestations. Communicate information to customers and educate them on pest facts/prevention.
- When necessary, drill holes or open targeted areas of the structure to gain access to infestations.
- Clean work site after completion of the job.
- Apply treatment at specified level according to company/label requirements. Inspect work for completeness, quality, and accuracy.
- Continually build professional relationships with customers.
- Attend all required meetings.
- Complete all required service records, customer reports, and time records, in accordance with company procedures and state/federal regulations.
- Regularly keep on top of current industry trends, regulations, technical data, new products, safety standards, construction materials, and equipment.
- Maintain compliance with all company and state/federal safety standards, regulations, equipment, and procedures.
- Inform management of any customer issues or concerns that are not completely resolved to the satisfaction of the customer.
- Report to management any damage that occurs as a result of treatment. Provide necessary information for appropriate repairs to be made.
- Properly maintain all service equipment, including but not limited to vehicles. Immediately refer any problems to management. Clean equipment and vehicles regularly and as required.
- Prepare all equipment and vehicle before beginning each day.
- Seek out potential clients by performing cold calls.
Benefits
- 75% of employee healthcare premiums covered
- Life insurance policy
- 401(k) with 4% company match
- Paid vacation and sick time
- 7.5 paid holidays per year
- Company vehicle (for work and commuting)
- Company-issued cell phone
