The Customer Success Specialist role is responsible for ensuring exceptional support and value to BrightSign customers and partners through customer experience, technical enablement, and collaboration with Sales and cross-functional teams.
Requirements
- 3–5 years of experience in Customer Success, Sales Support, or Software Enablement roles.
- Experience with CRM and ERP systems like Salesforce and NetSuite.
- Strong problem-solving, communication, follow-through, and organizational skills.
- Ability to build positive relationships with customers, sales teams, and cross-functional departments.
- Passion for customer experience, process improvement, and digital tools.