Technical Consultant

Braze is seeking a Technical Consultant to join their One-Time Services team. The ideal candidate will have 2+ years of relevant experience and strong product command and technical domain knowledge of two or more areas, such as SaaS, Marketing, Mobile, APIs or Programming. The role will involve working with customers to understand their requirements, goals, and technical architecture, and providing strategic solutions to complex use cases. Braze offers a competitive compensation package, comprehensive benefits, and a collaborative, transparent, and fun culture.

Requirements

• 2+ years of relevant experience in a related area, for example, marketing, mobile marketing, implementation, technical support, business analyst, technical account management and/or customer success professional working with customer accounts of varying sizes and complexity
• Strong product command and technical domain knowledge of two or more of the following: SaaS, Marketing, Mobile, APIs or Programming
• Excellent written and verbal communicator with strong influencing skills and unparalleled follow up
• Team player and work well with internal and external stakeholders (technical resources, project management teams, customer executives, service partners)
• Problem solver, with a high level of intellectual curiosity
• See opportunity and growth in learning more about what you do and how it impacts others

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work