Customer Success Manager
BrandBastionMadrid, Community of Madrid, Spain
Posted October 30, 2025
Full Time
About the Company
BrandBastion is a leading AI-powered solution for social media engagement and brand protection.
Job Description
BrandBastion is seeking a Customer Success Manager to transform their clients’ social media engagement and brand protection. This role focuses on building trust, driving growth, and ensuring client success through strategic account management and proactive problem-solving. The ideal candidate will be a relationship-builder and data-driven problem-solver, contributing to brand growth through AI-powered solutions.
Requirements
- Understand client goals and challenges.
- Manage a portfolio of high-value accounts.
- Drive account growth through identifying new use cases.
- Own the success plan and track results.
- Lead strategic meetings and analyze performance data.
- Proactively solve problems and prevent churn.
Benefits
- Competitive Market Rate Compensation
- Flexible, Fully Remote Role
- Global team meets