Biomedical Engineer (Clinical Specialist)

Brainlab is revolutionizing digital medical technology, and we're looking for a Biomedical Engineer to join our team as a Clinical Specialist. The ideal candidate will provide on-site consulting and guidance to physicians and OR personnel, manage and maintain install base, and analyze and resolve product issues. In return, we offer a competitive compensation package, including medical, dental, and 401k benefits, as well as opportunities for growth and development.

Requirements

• Provide on-site consulting and guidance to physicians and OR personnel
• Manage and maintain install base, including basic 3rd Party integrations
• Analyze and resolve product issues for Brainlab systems at assigned Account(s)
• Utilize engineering expertise to contribute to the quality improvement process
• Provide clinical case coverage & support for Complex Cases and Go Live launches
• Manage the process of driving customer utilization
• Act as escalation point for clinical regional issues
• Direct and assist Radiology staff in performing necessary scans prior to surgery
• Educate/train physicians and hospital personnel on the use of Image Guided Surgery (IGS) products and services
• Develop and conduct training programs for hospital staff enabling them to implement in-house training
• Act as primary customer liaison
• Work with the Application Consultant to increase revenue via the sale of spare parts, upgrades, contract renewal, etc.
• Attend meetings and trade shows to demonstrate and promote IGS products and services
• Keep abreast of developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis
• Collaborate and strategize with Regional Support Manager to provide regular content for team calls/meetings
• Maintain Salesforce documentation of all working hours
• Attend IGS Continuing Education annually and maintain annual product certification competency

Benefits

• medical
• dental
• 401k Matching
• Life Insurance
• Long-Term Disability
• Short-Term Disability