Customer Support Specialist

Join Bottomline, a global leader in business payments and cash management, as a Customer Support Specialist in India. Provide positive customer experiences, troubleshoot software issues, and develop customer relationships.

Requirements

• Total accountability for a positive customer experience
• Achieves and maintains proficiency with Bottomline's software as a service applications
• Manages and maintains timelines for issue resolution
• Develops and maintains customer relationships
• Documents software defects and escalates or resolves with internal departments

Benefits

• Competitive salary
• Opportunities for growth and innovation
• Diverse and inclusive work environment