We are seeking candidates who share our passion for cooking, entertaining, and providing the best experience for customers. Borough Kitchen is the UK’s leading premium retailer for people who love to cook and entertain.
Requirements
- Experience in a retail environment and providing excellent customer experience - a must
- Greeting all customers, assessing their needs and relaying relevant product knowledge with confidence
- Helping to build a loyal base of return customers, with a focus on long-term relationships rather than one-off transactional selling
- Replenishing inventory and supporting management by identifying selling trends, low stock and stock-outs
- Caring for store standards, including displays and merchandising
- Ringing through purchases, arranging deliveries and providing after-sales service
- Cross-selling using available tools, including special orders and the online shop
- Showing a genuine passion for cooking and entertaining
- Demonstrating excellent communication skills
- Keen to learn, supported by in-store training on products and selling skills
Benefits
- Industry-leading discounts across our portfolio of trusted, high-quality brands
- Complimentary Cook School classes
- Company events and team socials
- Referral bonus scheme
- Annual salary review following performance reviews to ensure fair pay and recognise and reward our team
- Access to our comprehensive Employee Assistance Programme (EAP)
- Proud to be a London Living Wage employer