Customer Success Manager
Bolster Inc.Santa Clara, California, United States
Posted October 27, 2025
100000 - 160000 USD year
Full Time
About the Company
Bolster Inc. is an AI-powered cybersecurity company dedicated to protecting leading brands from phishing, fraud, and digital impersonation. Leveraging deep learning and automation, Bolster detects and analyzes threats across web, social media, dark web, and app stores in real time. Trusted by startups and Fortune 500 companies, Bolster offers comprehensive digital risk protection to reduce risks, safeguard revenue, and defend brand reputation.
Job Description
Bolster is a rapidly growing customer success company specializing in fraud and brand protection. They are seeking a Customer Success Manager to guide customers (from enterprise to mid-market) through the onboarding and engagement stages. The role emphasizes strategic advisory, hands-on problem-solving, and collaboration with various teams to maximize customer value and growth.
Requirements
- 4+ years of experience in Customer Success, Account Management, or Strategic Consulting
- Experience managing enterprise and mid-market customers with complex technical use cases
- Strong communication and storytelling skills
- Track record of outcome-based thinking
Benefits
- Excellent medical, dental, and vision insurance
- Flexible time off + paid holidays
- Equity + 401(k) plan
