Customer Success Manager
Board InternationalParis, Ile-de-France, France
Posted August 19, 2025
Full Time
About the Company
Board International is a leading enterprise planning platform provider, offering comprehensive solutions for budgeting, forecasting, financial consolidation, and performance management. Serving over 2,000 organizations globally, Board unifies strategy, finance, and operations through intelligent planning, enabling actionable insights and better outcomes. With a global presence in 25 offices and a network of distributors worldwide, Board has been recognized by industry analysts such as Gartner and Nucleus for its innovative approach to enterprise planning.
Job Description
Board is seeking a Customer Success Manager to drive the successful adoption and retention of customers in their financial and operational planning solutions. This role involves building strong relationships, managing escalations, and ensuring customer satisfaction. The company prioritizes collaboration, innovation, and a customer-centric culture.
Requirements
- Minimum 1-2 years of experience/functional knowledge in Enterprise Planning SaaS
- Professional curiosity and a proactive customer driven mentality
- Technical aptitude and high business acumen
- Account management or customer services background
- Executive presence and communication skills
- Ability to handle multiple competing priorities and adapt to change
- Fluency in English (native or bilingual)
