Sales & Merch Associate

Provides friendly, efficient, and professional sales support to customers shopping at Blue Ridge Farmers Cooperative locations. Relies on product knowledge and training to assist customers with merchandise selection. Provides recommendations for additional products, services and/or equipment to meet overall project needs. Maintains effective merchandising of products and a safe and welcoming shopping environment.

Requirements

• Able to consistently demonstrate customer-focused interpersonal skills, communicate in a positive and professional manner and resolve customer concerns effectively
• Effective knowledge of specialized area(s) including equine, livestock, pet, home, farm, and/or lawn & garden.
• Able to learn and consistently demonstrate knowledge of facility guidelines and standard operating procedures
• Able to learn and effectively apply knowledge of a wide variety of merchandise in order to correctly answer customer questions or varying complexity and make recommendations
• Able to add, subtract, multiply, divide and calculate percentages using whole numbers, common fractions and decimals
• Attention to detail
• Able to speak, read, write the English language in a proficient manner
• Able to work extended hours to meet business demands