Strategic Program Manager, Office of the CIO

Our Strategic Program Manager, Office of the CIO, supports the Director OCIO by managing operational, financial, governance, performance management, and vendor management activities.

Requirements

• Coordinate and facilitate IT governance forums, leadership meetings, and enterprise reviews.
• Develop and maintain consistent governance documentation, decision logs, and follow-up actions.
• Support IT financial governance, including budgeting, forecasting, accruals, and variance analysis.
• Build and maintain dashboards for IT spend, service-level cost drivers, and performance metrics.
• Partner with Finance and IT leadership to optimize spend and drive financial accountability.
• Support vendor management activities, including vendor QBRs, performance tracking, portfolio rationalization and compliance.
• Maintain vendor scorecards and support contract creation, renewal and escalation processes.
• Coordinate quarterly business reviews (QBRs) with IT leadership and business units, summarizing IT performance, service levels, and value realization.
• Track action items and improvement commitments from QBRs and governance forums.
• Produce executive dashboards and monthly CIO scorecards for leadership and board reporting.
• Evaluates effectiveness by collecting and analyzing data in support of key performance metrics.
• Promote consistent messaging and transparency regarding IT performance and financial stewardship.
• Lead cross-functional projects and delegate work products.
• Provide guidance, coaching, and training to other employees within job area.

Benefits

• Paid time off
• Paid holidays
• Community service and self-care days
• Medical/dental/vision/pharmacy insurance
• 401(k) matching and non-contributory plan
• Life insurance
• Short and long term disability
• Education reimbursement
• Employee assistance plan (EAP)
• Adoption assistance program
• Paid family leave program