Customer Support Specialist - ON SITE (Pittsburgh)

Blink Health is a healthcare technology company that makes prescriptions accessible and affordable to everybody. As a Customer Support Specialist, you will receive inbound phone calls to resolve routine and new issues with patients, doctors, and insurers, and provide patient care to accurately support pharma programs.

Requirements

• High school diploma or GED required, Bachelor’s degree strongly preferred
• Customer service or inbound call center experience required
• Healthcare, pharmacy or other relevant industry experience strongly preferred
• Strong verbal and written communication skills
• Sound technical skills, analytical ability, good judgment, and strong operational focus
• A passion for providing top-notch patient care
• Ability to work with peers in a team effort and cross-functionally
• Strong technical aptitude and ability to learn complex new software

Benefits

• Medical, dental, and vision insurance plans that fit your needs
• 401(k) retirement plan
• Daily meal stipend for onsite marketplace
• Pre-tax transit benefits and free onsite parking