IT Support
BlackStone eITDubai, United Arab Emirates
Posted July 16, 2025
Full Time
About the Company
We are a global team who's passionate about transformative enterprise solutions & intelligent design. Our solutions and designs are out to reshape the way people interact with technology. BlackStone eIT supplies innovative solutions to automate and digitally transform human and information intensive processes. We empower breakthrough business results with smarter workflows, augmented business intelligence with AI insights, and through real-time situational awareness which all drive better business outcomes. BlackStone offers a portfolio of next generation solutions, tools, and technologies to be used as a platform to transform traditional organizations into modern smart organizations. Our solutions are designed to dramatically reduce operating costs, increase competitiveness, mitigate risk, boost internal productivity, improve the customer and employee experience, and to make the previously impossible, possible.
Job Description
BlackStone eIT is seeking a dedicated IT Support Specialist to join their dynamic team, providing first-line support and resolving technical issues for employees and clients.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or relevant fields
- 1-2 years of experience in IT support or help desk roles
- Proficient knowledge of PC hardware, software applications, and network systems
- Strong analytical and troubleshooting skills
- Excellent verbal and written communication abilities
- Experience with support ticketing software
- Ability to work well under pressure and meet deadlines
- Customer-focused with a problem-solving mindset
Benefits
- Paid Time Off
- UAE Benefits
- Performance Bonus
- Training & Development