Head of Cyber Operations - Client Solutions

BlackCloak is seeking an exceptionally deep and versatile Head of Cyber Operations - Client Solutions to serve as the subject matter expert and operational leader for protecting our clients and their families.

Requirements

• Serve as the technical expert for EDR/MDR/XDR platforms
• Demonstrate strong knowledge of consumer and enterprise-grade networking equipment
• Maintain deep expert knowledge of Google Workspace and Microsoft 365
• Act as a technical SME for the Product team
• Own the planning and execution of complex, large-scale migrations
• Serve as a peer-level expert on Incident Response
• Lead the triage process for all incoming cyber, computer, network, and device incidents
• Possess practical experience and deep knowledge of penetration testing methodologies
• Provide expert-level support and solution design for patching, backups, and encryption
• Understand the complex interactions of all deployed client tools

Benefits

• 100% Remote Company, within the USA
• Comprehensive Medical, Dental, and Vision plans
• Flexible Vacation Plan
• 10 Paid Company Holidays
• 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
• 401k with Traditional and Roth options, including employer match
• Company Equity
• Paid Parental and Pregnancy Recovery Leave
• Company and team off-sites and virtual events throughout the year
• Home office stipend