BlackCloak is seeking an exceptionally deep and versatile Head of Cyber Operations - Client Solutions to serve as the subject matter expert and operational leader for protecting our clients and their families.
Requirements
- Serve as the technical expert for EDR/MDR/XDR platforms
- Demonstrate strong knowledge of consumer and enterprise-grade networking equipment
- Maintain deep expert knowledge of Google Workspace and Microsoft 365
- Act as a technical SME for the Product team
- Own the planning and execution of complex, large-scale migrations
- Serve as a peer-level expert on Incident Response
- Lead the triage process for all incoming cyber, computer, network, and device incidents
- Possess practical experience and deep knowledge of penetration testing methodologies
- Provide expert-level support and solution design for patching, backups, and encryption
- Understand the complex interactions of all deployed client tools
Benefits
- 100% Remote Company, within the USA
- Comprehensive Medical, Dental, and Vision plans
- Flexible Vacation Plan
- 10 Paid Company Holidays
- 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
- 401k with Traditional and Roth options, including employer match
- Company Equity
- Paid Parental and Pregnancy Recovery Leave
- Company and team off-sites and virtual events throughout the year
- Home office stipend