Banquet Server, On-Call

The On-Call Banquet Server is responsible for setting up, serving, and breaking down banquet and event functions in accordance with established service standards.

Requirements

• Set up banquet rooms and event spaces according to Banquet Event Orders (BEOs), including tables, chairs, linens, flatware, glassware, and decorations.
• Serve food and beverages to guests in a timely, courteous, and professional manner.
• Monitor guest needs throughout the event, responding promptly to requests or concerns.
• Clear tables and remove service items efficiently while maintaining a clean and organized environment.
• Work closely with the Banquet Captain and other team members to ensure smooth event flow and adherence to timelines.
• Follow proper food handling, sanitation, and safety procedures in compliance with local health regulations.
• Support setup and teardown of banquet areas, including cleaning, resetting, and storing supplies and equipment.
• Perform other duties as assigned to support the success of the banquet operations.
• Consistently offers professional, friendly and engaging service.
• Consistently demonstrates excellent people skills when working with fellow Team Members and Guests.
• Assists Guests regarding menu items in an informative and helpful way to ensure satisfaction; addresses complaints or concerns.
• Responsible service of alcohol.
• Assists and supports the Food and Beverage Department as a whole based on business needs and staffing.
• Must be willing to work relief shifts in all Food and Beverage operations.
• Must be willing to work assigned shifts per availability.
• Must have full knowledge of beverage lists.
• Must have full knowledge of all menu items being served.
• Follows all outlet policies, procedures and service standards.
• Performs other duties as assigned.

Benefits

• Medical and dental insurance
• 401(k) matching
• Tuition reimbursement
• Free meals
• Employee discounts