Expression of Interest- Customer Care
BizCoverSydney, New South Wales, Australia
Posted June 24, 2025
Full Time
About the Company
BizCover is Australia's No. 1 online business insurance service that simplifies comparing and buying cover, so small businesses can benefit from transparent pricing and a fast hassle-free experience. BizCover helps small businesses compare multiple free quotes from selected Australian leading insurers and save. *PLEASE NOTE: The information contained on this page is general only and does not take into account your objectives, financial situation or needs. It should not be relied upon as advice. As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording. By using our social media, you consent to BizCover collecting, storing and using your personal information in line with our Privacy Policy and the Privacy Collection Notice in our Terms & Conditions. For more information visit please visit bizcover.com.au
Job Description
BizCover is seeking enthusiastic customer-focused individuals as Customer Service Agents (Call Centre) to join their team. They offer opportunities for career growth regardless of education or experience, focused on providing excellent customer service. The company supports small businesses through insurance solutions.
Requirements
- Respond to customer inquiries via email, phone, and chat.
- Work closely with customers to understand their needs and provide tailored solutions.
- Troubleshoot technical issues to help customers make the most of our platform.
- Keep up with insurance industry knowledge.
- Maintain accurate records of customer interactions.
- Follow up with customers to ensure issues are resolved.