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Customer Service Representative
BillionToOneCalifornia, United States
Posted May 15, 2025
72028 - 87611 USD year
Full Time
About the Company
BillionToOne advances diagnostic precision by employing a unique molecular counting technology for better disease detection.
Job Description
BillionToOne is a next-generation molecular diagnostics company seeking a Customer Service Representative to provide exceptional service and support to customers, including physicians, OB/GYN clinics, auxiliary staff, and patients.
Requirements
- 1+ years of prior client-facing experience
- 4-year college degree (or equivalent in experience)
- Spanish language fluency
- Experience with CRM tools (Salesforce, Zendesk, etc.)
- Advanced organizational skills
- Ability to work in a fast-paced environment
- Outstanding verbal, written, and presentation skills
Benefits
- Working with a team of ‘superstars’
- An open, transparent culture
- The ability to indirectly or directly change the lives of hundreds of thousands of patients
- Free daily on-site lunches
- Latest and greatest hardware
- A variety of perks on campus
- Free on-site EV charging
- Competitive base pay
- Generous equity options
- Corporate bonus program
- Industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave)