The Franchise Business Consultant is responsible for cultivating and maintaining relationships with Franchise Owners to assure execution of our operating systems, philosophies, store sales performance, marketing plans, and profitability.
Requirements
- Bachelor's degree in Business Administration, Finance, Accounting, Hospitality Management or a related field
- Relevant job experience may be considered for educational requirements
- Minimum of 5 years of experience in financial analysis, business consulting, or franchise operations, or financial coaching
- Prior experience as a business owner or operator is strongly preferred, especially in retail, foodservice, or franchise-based industries
- Demonstrated success improving financial performance and operational efficiency in franchise or retail environments
- Experience supporting new business openings and mentoring operators through ramp-up phases
- Experience working in or supporting a franchise system is strongly preferred
- Strong understanding of P&L statements, cash flow management, and retail financial drivers
- Proficiency in using tools like Excel, QuickBooks, or financial dashboard software
- Familiarity with operational best practices in retail, hospitality, or foodservice industries
- Understanding of brand standards, marketing fundamentals, and customer experience strategies
- Knowledge of franchise legal and compliance frameworks is a plus
- Proficient in MS Office Suite
- Exceptional interpersonal and relationship-building skills with the ability to influence without authority
- Confident public speaker and facilitator, both in-person and virtually
- Strong analytical thinking with the ability to synthesize data and develop actionable insights
- Highly organized and capable of managing multiple priorities and deadlines independently
- Capable of coaching adult learners and tailoring communication styles to fit different personality types
- Comfortable in a remote-first environment with frequent travel
- Problem-solving mindset with a high level of emotional intelligence and adaptability
- Able to give and receive feedback constructively
Benefits
- 10 days of vacation days
- 9 Sick Days, 5 Floating Holidays, and 3 Volunteer Days per calendar year
- 13 Company-Paid holidays per year
- A paid sabbatical after every 5 years of employment
- Family Care Plan (maternity/paternity)
- Bereavement days
- ST/LT disability
- 401K w/ employer match (up to 4%)
- Tuition Reimbursement
- $100,000 company-paid life insurance
- Medical, dental, & vision insurance
- Remote office set-up bonus
- Fixed monthly allotment
- Flexible scheduling
- Discounted pet insurance
- Discounted BIGGBY COFFEE merchandise
- Discounted college tuition through select universities
